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	<title>Comments on: The Charter Bundle</title>
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	<description>OnLine 24/7 Since June of 1982!</description>
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		<title>By: Umatter2Charter</title>
		<link>http://hnbdo.com/2009/11/the-charter-bundle/comment-page-1/#comment-1087</link>
		<dc:creator>Umatter2Charter</dc:creator>
		<pubDate>Wed, 09 Dec 2009 13:38:24 +0000</pubDate>
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		<description>Hello Sir,
My name is Eric Ketzer, and I am a Manager at Charter Communications.&#160; Sorry if there has been any confusion with the ordering of your Charter High-Speed Internet.&#160; We do offer a 30 Day Money Back Guarantee on all new services.&#160; Also, our services are billed one month in advance.&#160; During the installation order we offer customers the option to pay the COD upfront; however, you can also pay the Installer.&#160; COD amounts to your installation fees plus $30 per service being installed.&#160; The $30 is applied to your first bill to offset the proration. Finally, we can definitely provide 20M.&#160; In some areas we actually offer 60M...now that is FAST!
If you have any additional questions, please feel free to send them to me at &lt;a href=&quot;mailto:Umatter2Charter@chartercom.com&quot; rel=&quot;nofollow&quot;&gt;Umatter2Charter@chartercom.com&lt;/a&gt;.
Have a great day, Eric</description>
		<content:encoded><![CDATA[<p>Hello Sir,<br />
My name is Eric Ketzer, and I am a Manager at Charter Communications.&nbsp; Sorry if there has been any confusion with the ordering of your Charter High-Speed Internet.&nbsp; We do offer a 30 Day Money Back Guarantee on all new services.&nbsp; Also, our services are billed one month in advance.&nbsp; During the installation order we offer customers the option to pay the COD upfront; however, you can also pay the Installer.&nbsp; COD amounts to your installation fees plus $30 per service being installed.&nbsp; The $30 is applied to your first bill to offset the proration. Finally, we can definitely provide 20M.&nbsp; In some areas we actually offer 60M&#8230;now that is FAST!<br />
If you have any additional questions, please feel free to send them to me at <a href="mailto:Umatter2Charter@chartercom.com" rel="nofollow">Umatter2Charter@chartercom.com</a>.<br />
Have a great day, Eric</p>
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